Following Seo Geum-won, Busan and Jeonju, 4 out of 10 employees relocated to Muan, Jeollanam-do
Many new inclusive financial projects next year, such as loans for the protection of people’s livelihoods
Concerns over policy execution at the time of need for more face-to-face counseling personnel
Ahead of the announcement of the second local relocation target for public institutions, the inside of the Korea Inclusive Finance Agency is restless. Following the rise and fall of Busan, Jeonju, Sejong, and Gangwon as previous candidates, it is said that they could move to Muan, Jeollanam-do recently. The Financial Services Commission, which is preparing to expand its inclusive financial business next year, is also concerned about the departure of Seo Geum-won’s workforce and work vacuum. This is because if there is a large number of manpower departures from policy enforcement agencies at a time when financial support for the vulnerable is needed, there will inevitably be a major setback in work.
According to the financial sector and financial authorities on the 9th, Seo Geum-won needs to expand its workforce ahead of the launch of new policy financial products such as loans to protect people’s livelihoods and youth opportunity funds next year. In particular, loans to protect people’s livelihoods involve welfare linkage through face-to-face counseling, which is considered a task not only to prepare for the launch of products but also to secure on-site counseling personnel.
Seo Geum-won is a key institution that actually designs and operates policy-based financial products released by the government. Next year, big new businesses and the expansion of the supply of existing products are scheduled at the same time. It plans to introduce loans to protect people’s livelihoods in January next year, and launch youth opportunity funds and Woori i’s independence fund throughout the year. The supply targets are 600 billion won, 450 billion won, and 146.5 billion won, respectively. Youth Future Savings is also preparing to expand its targets, such as abolishing income requirements. The existing Sunshine Loan Special Case and the expansion of Sunshine Loan Use supply are also responsible for this.
In order to come up with a new product, it is necessary to carry out a number of tasks at the same time, from product structure creation to computer development and agreements with financial companies. Even if the Financial Services Commission sets a policy direction, supply will inevitably be disrupted if the manpower and system to implement it on-site are not supported.
In particular, loans that protect people’s livelihoods are not just about lending money non-face-to-face, but are premised on individual face-to-face counseling. This is to identify the specific situation of the borrower and link it with debt adjustment or welfare benefits if necessary. Financial authorities believe that in order for next year’s supply to not be disrupted, additional manpower needs to be secured from now on. However, as rumors of relocation have not gone away, there are concerns that not only will it be difficult to hire new employees, but it will also increase the burden of catching existing skilled workers.
There is also a lot of anxiety among actual employees. In an in-house survey conducted by Seo Geum-won in July with the responses of 115 employees, 43.5% of the respondents said they considered quitting or changing jobs when relocating to the provinces. 85.2% of respondents said they were concerned about the departure of skilled workers and the difficulty of hiring new employees, and 80.0% said they were concerned about the decrease in the efficiency of business and business performance. As proficiency is important in policy public financial counseling, which encompasses finance, welfare, and debt adjustment, the authorities believe that if a practitioner exits when a new business needs to be settled, it will inevitably affect the services of the vulnerable. In particular, Seogeumwon, which has been established for only 10 years, has a very high proportion of young employees, so many people are sensitive to relocation to the provinces.
Collaboration with financial companies is also a concern. It is a credit guarantee method that 91.4% or 6.45 trillion won, out of this year’s 7.5 trillion won in policy public finance supply, will be entrusted to financial institutions. Not only product launches, but also supply activation, subrogation, and bond management should be discussed continuously with private financial companies such as banks. As 91.6% of the headquarters of financial companies are in the Seoul metropolitan area, the institute explained that if the headquarters is far away, consultation costs may increase and the speed of product improvement may decrease.
Next year, as youth asset formation support projects such as youth future installment savings, youth opportunity funds, and Woori I Independence Fund increase, the collaboration partners will also be expanded to securities companies and asset management companies. At a time when the computer linkage and operating system for each product needs to be newly established, the burden of increasing the physical distance arises.
Bond management after loans and guarantees can also increase the burden. The number of applications for individual rehabilitation of courts in the Seoul metropolitan area alone was 152,000 as of last year, more than half of the total. When a borrower who received a Seo Geum-won guarantee applies for individual rehabilitation to the court, the Geum-won must perform duties such as attending a lawsuit, ordering payment, and seizure. To this end, you must attend a court in the metropolitan area or travel more than 500 times a year. They say that if long-distance business trips increase due to local relocation, debt adjustment support work and the collection of indemnity bonds will inevitably be delayed.
Some in the financial sector point out that it is more effective to expand regional counseling bases than before the headquarters in order to revive the purpose of balanced regional development. Although 54 financial integration support centers for ordinary people across the country are in charge of customer contact, a total of 78 employees of Seo Geum-won are residing here, one to two per center.
