Genpact has announced a strategic collaboration with Microsoft aimed at driving modern finance transformation across enterprises worldwide. This partnership is centered on leveraging data, technology, and AI to foster innovation within finance organizations on a global scale.
This collaboration aims to combine Microsoft Azure OpenAI Service with Genpact’s extensive expertise to propel finance organizations into the future. The goal is to facilitate faster decision-making supported by a robust foundation of data and AI.
Balkrishan “BK” Kalra, President and CEO of Genpact, emphasized the company’s long-standing leadership in finance and accounting services, stating that the collaboration with Microsoft will usher in the next wave of finance transformation.
Nicole Dezen, Chief Partner Officer at Microsoft, highlighted the transformative potential of AI in the finance industry, expressing excitement about partnering with Genpact to empower finance organizations to harness the power of data for business transformation.
Genpact is not only driving transformation for its clients but also modernizing its own finance function through extensive use of Microsoft’s AI tools. By harnessing the power of data, technology, and AI, Genpact has achieved significant improvements across various areas of finance:
This collaboration aims to combine Microsoft Azure OpenAI Service with Genpact’s extensive expertise to propel finance organizations into the future. The goal is to facilitate faster decision-making supported by a robust foundation of data and AI.
Balkrishan “BK” Kalra, President and CEO of Genpact, emphasized the company’s long-standing leadership in finance and accounting services, stating that the collaboration with Microsoft will usher in the next wave of finance transformation.
Nicole Dezen, Chief Partner Officer at Microsoft, highlighted the transformative potential of AI in the finance industry, expressing excitement about partnering with Genpact to empower finance organizations to harness the power of data for business transformation.
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- Enhanced vendor management automation with advanced AI algorithms, resulting in 85% accuracy in response and doubled supplier satisfaction.
- Transformed customer collections process with AI-powered analytics and automation, coupled with streamlining of invoice and payment tracking.
- Implemented a large language model-based digital assistant to streamline tax document submissions, leading to a 53% reduction in support tickets and improved employee experience.
This collaboration underscores Genpact’s commitment to AI innovation and its strategy of leveraging data, technology, AI, and strategic partnerships to drive outcomes for shareholders, clients, communities, and talent. For more information on Genpact’s partners and generative AI solutions, visit their website.