Your questions on mortgages, health insurance and pensions
All consumers should have equal access to the Financial Services and Pensions Ombudsman, but they don’t. Photo: Getty
Q My mortgage was sold to an investment fund about eight years ago, and since then my mortgage has been managed by a credit servicing firm.
I have a complaint to make about my credit servicing firm’s handling of my mortgage. Can I make a complaint to the Financial Services and Pensions Ombudsman?