Chase Sapphire Reserve outperforms Amex Platinum in lounge quality and guest policies. Sapphire Lounges offer superior food, amenities, and free guest access. Centurion Lounges lag behind despite wider footprint and face overcrowding issues.
Chase Sapphire Reserve allows two free guests per visit, plus one additional guest for $27; authorized users also get two free guests. Amex Platinum charges $50 per guest unless cardholders spend $75k annually, and all guests must be on the same flight. Sapphire Lounges currently operate with better service and fewer crowding complaints.
Chase’s nine Sapphire Lounges (with two more opening) offer consistent food, spa access, and order-to-table service. Amex’s 32 Centurion Lounges have faced health violations and reduced amenities. While Amex offers Delta Sky Club access, it’s capped at 10 visits yearly with no guest privileges.
Travelers gain more value per dollar with Chase’s guest policy and superior lounge experience. Amex’s restrictions and past hygiene issues reduce practical utility, especially for frequent flyers needing flexible access.